Klaus Bartosch is the CEO & Co-Founder of 1st Group, the company behind the MyHealth1st.com.au healthcare marketplace and patient engagement platform.

1st Group trusted digital platforms are where health providers and patients connect 1st.

They improve lives by connecting consumers to a variety of healthcare services and information anytime, anywhere, so they can get well sooner and stay well longer.

In this episode, Pete and Klaus’s discussion centres around consumers of things like products, services, widgets and much more. They explore several concepts, including that the customer is always right. So, have these principles and consumer expectations have migrated across to healthcare? 

This episode promises to be an eye-opener on the value of technology inciting change in healthcare. Do you think healthcare is broken? Get a detailed answer from an industry expert and hear his opinion on whether or not healthcare can really be fixed. 

Check out the episode and full show notes here.

To see the latest information, news, events and jobs on offer at 1st Group Ltd, visit their Talking HealthTech Directory here. 

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